We aren’t all mathematicians, but there is one equation we should all know. Satisfaction = performance – expectations In any given situation, your satisfaction is derived from the performance (yours or others) against your expectations. Simple enough but the power of this equation is in its application. Meaning . . . If you take on […]
One equation you need to know Read More »
When we facilitate leadership development programs, no HAVEN workshop is as popular as our Navigating Difficult Conversations workshops. So, we wanted to alert you to a recent HBR article, “Managing a Polarized Workforce,” that beautifully dovetails with our methodology and offers tips and consideration of context that are so essential when welcoming diverse perspectives. Our favorite part? The “triangle”
Timely refresher about navigating difficult conversations Read More »
Most of the time, we assume that language only helps us to relay our conclusions, thoughts, or feelings. But what if we told you that our language can also make meaning for us rather than act as mere antecedents to our thoughts and feelings? It’s true. Our language directly impacts our experience of the world—see
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You’ve heard us say it before: stronger relationships = stronger results. But in the maelstrom of today, it’s not easy to focus on our work relationships in our limited time together. Specifically, it’s hard to know what more can be said given that many remain frazzled, fatigued, and frustrated—and for good reason. For anyone feeling
Strengthening your relationships Read More »
Igniting Exceptional Performance in Leaders and Teams
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